kg66 Privacy Policy — Your Data, Protected

1. Introduction

kg66 operates an online gaming platform accessible to players in Bangladesh. As part of operating that platform, kg66 collects and processes certain personal data about users who register, deposit funds, place bets, and interact with the platform. This Privacy Policy sets out in full what data is collected, the purposes for which it is processed, how it is protected, who it may be shared with, and what rights users have in relation to their personal data.

By registering an account and using the kg66 platform, you acknowledge that you have read this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with this Privacy Policy, you should not use the kg66 platform.

2. Information We Collect

kg66 collects personal data in three broad categories: information you provide directly, information generated automatically by your use of the platform, and information obtained from third parties as part of the KYC verification process.

Information You Provide Directly

• Full name, date of birth, and residential address as provided during registration or KYC verification.
• Mobile phone number and, where applicable, email address registered to your kg66 account.
• National ID card number, passport number, or other government-issued identity document details submitted for KYC purposes.
• Payment details including the bKash, Nagad, Rocket, or bank account numbers associated with your deposits and withdrawals.
• Communications you send to the kg66 support team, including the content of live chat sessions and any documents attached to support tickets.

Information Collected Automatically

• Device information including device type, operating system version, browser type, and unique device identifiers.
• IP address and approximate geolocation derived from your IP address at the time of each session.
• Session data including login timestamps, pages visited, game sessions played, bets placed, and deposit and withdrawal transactions.
• Cookie and similar tracking technology data as described in Section 6 of this Policy.

Information from Third Parties

• Identity verification data returned by third-party KYC service providers used to confirm the authenticity of documents you submit.
• Fraud and financial crime screening data returned by compliance screening services used to meet anti-money laundering obligations.
• Payment verification data returned by bKash, Nagad, Rocket, and bank partners confirming the status of transactions associated with your account.

3. How We Use Your Information

kg66 processes your personal data only for clearly defined purposes. The primary purposes for which your personal data is used are set out below. kg66 does not use your personal data for any purpose that is incompatible with these stated purposes without obtaining your separate explicit consent.

• Account creation and management: to register your kg66 account, verify your identity, and maintain the accuracy of your account records.
• Payment processing: to process your BDT deposits and withdrawals via bKash, Nagad, Rocket, and bank partners, and to maintain a record of all financial transactions on your account.
• Platform operation and improvement: to deliver the games, betting markets, and other platform features you use, to diagnose technical issues, and to develop and improve the kg66 platform.
• Regulatory compliance: to meet our obligations under applicable anti-money laundering, counter-terrorism financing, and responsible gaming requirements, including conducting KYC checks and age verification.
• Fraud prevention and security: to detect, investigate, and prevent fraudulent activity, account takeovers, and other security incidents on the kg66 platform.
• Customer support: to respond to your enquiries, resolve account issues, and maintain a record of communications between you and the kg66 support team.

4. KYC and Identity Verification

kg66 is required to verify the identity and age of all registered players before processing any withdrawal. This KYC process is a mandatory element of our commitment to responsible gaming and regulatory compliance. The KYC process requires you to submit documentation that confirms your identity, your age, and your address.

Documents accepted for KYC verification on kg66 include:

• Government-issued photo ID: Bangladesh National Identity Card (NID), passport, or driving licence.
• Proof of address: a utility bill, bank statement, or official government document issued within the last 3 months, showing your name and residential address.
• Payment method verification: a screenshot or confirmation of the bKash, Nagad, or bank account associated with your kg66 deposits, confirming the account is registered in your name.

KYC documentation submitted to kg66 is handled with strict confidentiality. Documents are stored securely and accessed only by authorised kg66 personnel or approved third-party identity verification service providers. KYC documents are not shared with any party for commercial purposes.

5. Sharing Your Information

kg66 does not sell, rent, or trade your personal data to third parties. Personal data may be shared only in the limited circumstances described in this section.

Service Providers and Data Processors

kg66 engages third-party service providers to support specific platform functions. These providers process your data only on kg66's instructions and are contractually bound to handle it securely and in accordance with this Privacy Policy. Service providers used by kg66 include:

• KYC and identity verification providers who confirm the authenticity of identity documents submitted by players.
• Payment processing partners including bKash, Nagad, Rocket, and Bangladesh banking institutions, solely for the purpose of processing your deposits and withdrawals.
• Game content providers including Evolution Gaming, Pragmatic Play, Spribe, Ezugi, NetEnt, and Microgaming, who may receive session metadata necessary to deliver their games and resolve technical disputes.
• Fraud prevention and compliance screening services who assist kg66 in detecting and preventing financial crime on the platform.

Legal and Regulatory Disclosure

kg66 may disclose your personal data to law enforcement authorities, financial intelligence units, or other regulatory bodies where required to do so by applicable law, court order, or regulatory direction. kg66 will not notify you of such a disclosure where doing so would itself be unlawful or would compromise an ongoing investigation.

6. Cookies and Tracking Technologies

kg66 uses cookies and similar tracking technologies on its platform to ensure the platform functions correctly, to remember your session preferences, and to analyse how players use the platform so that kg66 can improve the experience over time. Cookies are small text files stored on your device when you visit the kg66 platform.

Types of Cookies Used

• Essential cookies: strictly necessary for the platform to function. These include session cookies that keep you logged in during an active session and security cookies that help detect and prevent fraudulent activity. These cookies cannot be disabled.
• Analytics cookies: used to collect aggregated, anonymised data about how players navigate and use the kg66 platform. This data helps kg66 identify which features are most used, where technical issues occur, and how the overall platform experience can be improved. These cookies do not identify you personally.
• Preference cookies: used to remember your platform preferences, such as language settings and display options, so that you do not need to reconfigure them each time you log in. These cookies may be disabled without affecting your ability to use the platform, but some preferences may not be saved between sessions.

You may manage cookie preferences through your browser settings. Disabling essential cookies will prevent you from using the kg66 platform. kg66 does not use cookies to serve third-party advertising.

7. Data Retention

kg66 retains personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. Account data and transaction records are retained for a minimum period following account closure to satisfy legal and regulatory record-keeping obligations, including anti-money laundering requirements that mandate retention of financial transaction records.

Where personal data is no longer required for any legal, regulatory, or operational purpose, kg66 will securely delete or anonymise it. KYC documentation is retained for the minimum period required by applicable compliance rules and is then securely destroyed.

8. Data Security

kg66 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it from unauthorised access, loss, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the kg66 platform, ensuring that your personal data and payment information cannot be intercepted in transit.
• Encrypted storage of sensitive personal data and KYC documentation at rest, using industry-standard encryption protocols to prevent unauthorised access to stored files.
• Role-based access controls ensuring that only authorised kg66 personnel with a legitimate operational need can access personal data, and that access is logged and auditable.
• Regular security reviews and penetration testing of platform infrastructure to identify and remediate vulnerabilities before they can be exploited.

While kg66 applies robust security measures, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights, kg66 will notify affected users and take prompt remedial action in accordance with applicable requirements.

9. Your Rights Over Your Personal Data

As a user of the kg66 platform, you have certain rights in relation to the personal data that kg66 holds about you. These rights may be exercised by contacting the kg66 support team at [email protected]. kg66 will respond to all valid requests within a reasonable timeframe.

• Right of access: you may request a copy of the personal data kg66 holds about you, together with information about how it is being used and who it has been shared with.
• Right to rectification: you may request that any inaccurate or incomplete personal data held about you is corrected or completed without undue delay.
• Right to erasure: you may request that kg66 deletes personal data it holds about you where it is no longer necessary for the purpose for which it was collected, subject to any overriding legal retention obligations.
• Right to restrict processing: you may request that kg66 restricts its processing of your personal data in certain circumstances, for example while the accuracy of data is being contested or a complaint is under review.
• Right to object: you may object to kg66 processing your personal data for direct marketing purposes. Once an objection to marketing is received, kg66 will cease using your data for that purpose immediately.

Please note that certain rights are subject to limitations where the processing of your data is required for legal compliance purposes, including KYC obligations, anti-money laundering record-keeping, and fraud prevention. In such cases, kg66 will explain the basis for any limitation when responding to your request.

10. Third-Party Links and Platform Integrations

The kg66 platform integrates games and services provided by third-party game studios and software providers. When you play a game on kg66 that is provided by a third-party provider such as Evolution Gaming, Pragmatic Play, or Spribe, that provider's game client software will operate within the kg66 platform. These providers may collect certain technical and gameplay data as part of delivering and maintaining their games. kg66 is not responsible for the privacy practices of individual game providers.

kg66 does not link to external websites from within its platform. All URLs displayed within the kg66 platform are internal platform destinations. If you encounter a link that appears to direct you to an external website from within the kg66 platform, do not follow it and report it to the kg66 support team immediately.

11. Children and Minors

The kg66 platform is strictly for adults aged 21 and above. kg66 does not knowingly collect personal data from any person under the age of 21. If kg66 becomes aware that personal data has been collected from a person under the age of 21 without parental or guardian consent, that data will be immediately deleted and the associated account will be suspended pending investigation.

12. Changes to This Privacy Policy

kg66 may update this Privacy Policy from time to time to reflect changes in the way the platform operates, changes in applicable law, or improvements to our data protection practices. When material changes are made to this Privacy Policy, kg66 will notify registered users via the mobile number or email address associated with their account, and will publish the updated policy on this page with a revised effective date.

Your continued use of the kg66 platform after any update to this Privacy Policy constitutes your acceptance of the revised policy. We recommend that you review this Privacy Policy periodically to stay informed about how kg66 protects your personal data.